Contact

Questions about an order, a product, or something that arrived wrong — send us a message and we'll sort it out.

Email: hello@slimeysquish.com
Hours: Monday to Friday, 9am-6pm ET
Response time: within 24 hours on business days

If you're writing about an existing order, include your order number — it saves us both an email.

Before you write

Two things answer most messages faster than we can:

• Track your order — for "where is my parcel"
• FAQ — for shipping times, returns, sizes and what the products are made of

Something arrived damaged?

Email a photo within 30 days of delivery and we'll replace it or refund you in full. You don't need to post anything back.